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With Reflect.com
a Little Pampering Goes a Long Way (continued)
Over
the last few years many cosmetics lines have broadened
their product lines to offer products appropriate for
African Americans and other women of color. Reflect.com
takes this process a step further. In developing its
customization process, Reflect.com's team of experts
considered the many different skin tones women have
and skin care challenges that women experience. Gabrielle
Mackey explains that Reflect.com's process is the best
way to get a product that works for your individual
needs: "Each product is made for the individual
needs of the customer...so that when you answer questions
regarding skin tones and 'ethnic background' we are
able to blend the shade that's right for you."
Indeed, the customization process results in over 50,000
possible products! Have you ever been to a department
store counter with that many different products, shades
and colors?
An integral part of the pampering experience that Reflect.com
provides superior customer service. If you are not completely
happy with a product, Reflect.com will re-customize
it at no charge, or refund your money. When I received
my customized facial cleanser, the pump did not work.
I e-mailed customer service and requested a new pump.
I received a prompt reply that Reflect.com would re-customize
for me a completely new bottle. I was pleasantly surprised!
That is excellent customer service!!
Now is a great time to pamper yourself with Reflect.com.
Reflect.com is currently offering free mascara when you customize any product. And, shipping is always free!
Remember: "a little pampering each day goes a long
way."
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March
1, 2001
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