Frequently Asked Questions
As required by law, a sales tax of 8.75% is added to all orders shipped to Illinois addresses.
Ordering by Mail and Paying by Check or Money Order
We can accept orders that will ship outside the US. We will contact you to let you know the additional shipping charges. We ship to APO addresses at our standard shipping rates.
|Order Processing + Shipping|
Order Processing Time
Generally the processing time for an order is 72 hours of receipt of order and payment. See item details for estimated shipping time for each product. Unless you request otherwise, all products in an single order will ship at the same time. You will be notified of any delay in processing.Standard Shipping
CelebratingChildren ships via FedEx Ground service. Products are shipped from our warehouses in Illinois or Southern California. Depending on where you live, transit time is between 2-7 days. Transit time is in addition to order processing time. Please note that we cannot ship to PO boxes. Our standard shipping fees are as follows:
|Return Policy + Order Changes|
If you are not satisfied with your order and it is in salable condition, you may return it within 20 days of shipping. We will provide you with a refund, less shipping charges. However, we cannot accept back custom products made according to your specifications. Please contact us prior to returning an order.Changes.For custom orders, if you would like to make a change after you have placed your order, please contact us immediately and we will try to make your change. If we have started your order, but have not completed it, you will be charged for the work we already completed, If we have completed the order, we will not be able to change your selection.
|Catalog Requests. All of the products we offer are shown on our website. We do not offer a paper catalog.|